We are committed to print perfection. Here is how we handle custom orders and quality assurance.
Because your orders are manufactured specifically for you, they cannot be resold. Therefore, all sales are final once the production approval is granted.
If the mistake is ours, we take full responsibility.
Claims must be filed within 48 hours of receipt.
Send your invoice # and clear photos of the issue to our email.
Our team verifies the production error within 24 business hours.
We re-queue your order immediately at no extra cost to you.
Our support team is available Mon-Fri to assist with your orders.